For the following articles no return or exchange is possible

Due to the nature of these products, no revocation is possible for the following products. This does not apply if the products were defective or damaged on delivery.

Returns & Exchange, cancellation

I accept returns, exchanges and cancellations if the goods arrived defective on delivery

Contact me within 3 days after delivery

Return the item within 7 days

Cancellation within 24 hours after purchase

Do you have questions about your order?

Please contact me if you have any problem with your order.


Information according to § 5 TMG

Maren Schulz
Maarts Manufacture
Goldsmith, gem-setter & graphic designer

Fritz-Bauer-Strasse 14
72074 Tübingen

Commercial register: to be submitted later

Register court: Reutlingen Chamber of Crafts


Phone: 070711467318

Value added tax ID

Sales tax identification number according to § 27 a sales tax law: to be submitted later

Job title and professional regulations

Job title: Goldsmith, gem-setter, graphic designer
Responsible chamber: Chamber of Crafts
Awarded in: Germany

EU Dispute Resolution

The European Commission provides an online dispute resolution (OS) platform:
You will find our e-mail address at the top of the imprint.

Consumer dispute resolution/Universal Mediation Body

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.


1. scope of application
For all orders via this shop the following AGB apply.

2. contracting party, conclusion of contract
The purchase contract is concluded with Maarts Manufacture/ Maren Schulz

By placing the products in the online shop we make a binding offer to conclude a contract for these articles. You can place our products in the shopping cart without obligation at first and correct your entries at any time before sending your binding order by using the correction aids provided and explained for the order process. The contract is concluded when you accept the offer for the goods in the shopping cart by clicking the order button. Immediately after sending the order you will receive another confirmation by e-mail.

3. contract language, contract text storage
The languages available for the conclusion of the contract are German and English.
We save the contract text and send you the order data and our terms and conditions by e-mail. For security reasons, the text of the contract is no longer accessible via the Internet. We store the text of the contract on our systems, which are however not accessible to you.

4. payment
In our shop, the following payment methods are available to you:

The consumer has the possibility of payment in advance or Paypal.

5. retention of title
The goods remain our property until full payment has been received.

6. transport damage
If goods are delivered with obvious transport damages, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us will not have any consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance company.

7. warranty and guarantees
The statutory liability for defects shall apply. Information on any additional warranties that may apply and their exact terms and conditions can be found with the product and on special information pages in the online shop.

Customer service: You can reach our customer service for questions, complaints and objections by e-mail: and on Mondays, Thursdays and Fridays from 10.00 – 18.00 o’clock under the telephone number +49 7071/1467318

8. liability
For claims based on damages caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation in the event of injury to life, body or health, in the event of intentional or grossly negligent breach of duty, in the event of promises of guarantee, if agreed, or if the scope of application of the Product Liability Act has been opened up. In the event of a breach of material contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

9. code of conduct
We have subjected ourselves to the following codes of conduct:
trusted shops TS_QUALITY_CRITERIA_en.pdf

Liability for contents

As a service provider we are according to § 7 Abs.1 TMG is responsible for its own contents on these pages according to the general laws. According to §§ 8 to 10 TMG we are not obliged to monitor transmitted or stored information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will remove these contents immediately.

Liability for links

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore we cannot assume any liability for these external contents. The respective provider or operator of the sites is always responsible for the content of the linked sites. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking.

However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.


The contents and works on these pages created by the site operators are subject to German copyright law. The duplication, processing, distribution and any kind of utilization outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use.

Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, we ask you to inform us accordingly. If we become aware of any infringements, we will remove such contents immediately.


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When you log in, we will set some cookies to store your login information and display options. Login cookies expire after two days and display option cookies expire after one year. If you select “Stay signed in” when signing up, your registration will be maintained for two weeks. When you log out of your account, the login cookies are deleted.

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Embedded content from other websites

Contributions on this website may contain embedded content (e.g. videos, pictures, articles etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.

These sites may collect information about you, use cookies, embed additional third-party tracking services, and record your interaction with that embedded content, including your interaction with the embedded content if you have an account and are logged on to that site.

Who we share your information with

For users who register on our website, we also store the personal information they provide in their user profiles. All users can view, change or delete their personal information at any time (the user name cannot be changed). Website administrators can also view and modify this information.

What rights you have to your data

If you have an account on this website, you can request an export of your personal data from us, including all the data you have given us. Furthermore, you can request the deletion of all personal data that we have stored about you. This does not include the data that we have to store due to administrative, legal or security requirements.

This post is also available in: German